Typical job
A property owner reports bed bugs in
A technician inspects the affected apartment, confirms the pest, and assesses what the heat treatment would involve. The crew explains the recommended work and the areas that need attention before discussing the proposed scope. The owner gets a clearer picture of the treatment needed and can prepare the apartment for the planned work. Ask what items or areas need to be accessible before the service is scheduled.
Typical job
A homeowner spots a bald-faced hornet nest
A technician assesses the nest location and surrounding access, then explains the treatment approach suited to that situation. The crew considers the nearby branch and property conditions before proceeding with the discussed work. The homeowner learns what the service involves and can keep people away from the area while awaiting guidance. Avoid disturbing a nest; share its location and height when describing the concern.
Typical job
A resident reports mouse activity and wants
A technician inspects relevant areas to confirm signs of mouse activity and determine where attention is needed. The crew explains the recommended treatment or exclusion work and provides guidance suited to the property. The resident receives a clearer plan for addressing the activity and advice on any recommended follow-up. Sharing where and when signs appear can help focus the inspection on the affected areas.